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Order Process Demystified: From Start to Finish
Elon Datt avatar
Written by Elon Datt
Updated this week

Here’s everything you need to know about how to order, activate, and start sharing your digital identity. Let’s break it down step-by-step:


1. Pick Your Perfect Tapt Product

Head over to our website to explore the full range of Tapt products, including:

  • Tapt Custom Card

  • Tapt Black

  • Tapt Lite

  • Tapt Digital Profile

Each product is designed with unique features to suit your networking style and goals. Pick the one that’s just right for you!


2. Place Your Order

Once you’ve decided on the product and quantity, click the "Order Now" button. You’ll then:

  1. Add your email and delivery information.

  2. Finalise your purchase by providing payment details.

Our secure checkout process ensures your details are safe and kept confidential.


3. Verify Your Account

  • First-Time Orders:

    • You’ll receive an email to set up your Tapt Dashboard after completing your order.

    • Use the Dashboard to design and personalise your Tapt card if it’s customisable (e.g., Tapt Custom or Tapt Black).

  • Existing Dashboard Users:

    • Your profiles will be automatically generated in your account.

    • You can then proceed to design your card, if applicable.


4. Design & Dispatch

  • For Tapt Custom and Tapt Black cards:

    • After submitting your design, our design team will send a proof for your review.

    • Provide feedback (if any) or approve the proof for print.

    • Once approved (before 5pm Melbourne time), we will print and ship your cards the next day.

  • If you’ve ordered Tapt Lite, your product will be shipped out the following day.

We’ll keep you updated with tracking information to monitor your delivery.


5. Activate

If you’ve received a Tapt Lite, activation is required. Here’s how:

  1. Scan the QR code on the card.

  2. Or tap your Tapt Lite card on your phone using NFC.

  3. Follow the prompts to activate your card.

For detailed instructions, check out our Product Activation Guide.

Customisable products like Tapt Custom or Tapt Black are ready to use once linked to your digital profile.


6. Explore Tapt Features

With your Tapt product ready to go, enjoy the features that make networking a breeze:

  • Share your digital profile effortlessly with one tap.

  • Leverage powerful networking tools to make lasting connections.


7. We’re Here to Help

If you’ve got questions, run into issues, or just need a bit of guidance, our friendly support team is ready to assist. Reach out via:


Need More Details?

This is just a quick overview of the order process. For a deep dive, check out our additional articles on:

  • Placing your first order.

  • Setting up your account.

  • Designing your card.

  • Tracking delivery.

  • What to do after receiving your order.

We’ve got you covered every step of the way!


You’ve Got This! Ordering your Tapt product is the first step towards redefining how you network. We’re here to make it easy, exciting, and empowering. Let’s get you started!

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