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Order Process Demystified: From Start to Finish
Order Process Demystified: From Start to Finish
Elon Datt avatar
Written by Elon Datt
Updated over a year ago

Ordering your Tapt card or digital profile is a straightforward process that empowers you to seamlessly establish your digital identity. Follow these steps to understand and navigate the order process, from start to finish:

  1. Choosing Your Tapt Product: Visit our website and explore the range of Tapt products available, including Tapt Custom Card, Tapt Black, Tapt Lite, and Tapt Digital Profile. Each product offers unique features and benefits tailored to your networking needs.

  2. Placing Your Order: Once you've selected the Tapt product that suits you best, click on the "Order Now" button. You'll be guided through a secure checkout process where you'll provide essential details and choose your desired quantity.

  3. Account Verification (For Individual Purchase): For individual purchases, you'll need to create an account or sign in to your existing Tapt account during the checkout process. This step helps us ensure a seamless experience for you.

  4. Organisation Verification (For Organisation Purchase): If your organisation has enabled individual editing of profiles, you'll receive an invitation via the Tapt app to edit your profile. This invitation grants you the ability to customise your digital identity. If not, your profile will be automatically linked to your Tapt product and be ready for use upon distribution by your organisation.

  5. Payment: Provide the necessary payment information to finalize your order. Our secure payment gateway ensures the safety of your transaction details.

  6. Delivery: After completing the payment, your Tapt product will be prepared for shipping. We'll keep you informed about the shipping status and provide tracking information so you can anticipate its arrival.

  7. Activation and Customisation: Upon receiving your Tapt product, you'll need to activate it. Scan the QR code on the packaging or tap your Tapt card on your phone using NFC to connect it to your digital profile. This step allows you to access and personalise your digital identity.

  8. Exploring Tapt Features: With your Tapt product activated, you can explore the various features and capabilities it offers. From sharing your digital profile with a single tap to leveraging advanced networking tools, Tapt empowers you to make meaningful connections.

  9. Customer Support: Throughout the entire process, our customer support team is available to assist you. If you have any questions, encounter any issues, or need guidance, don't hesitate to reach out to us through live chat on our website or by emailing support@tapt.io.

By demystifying the order process and following these steps, you'll be well-equipped to seamlessly acquire your Tapt product and embark on a journey of enhanced networking and digital identity management.

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