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Dynamics 365 Integration
Dynamics 365 Integration

Connect Dynamics 365 Sales to Tapt for syncing Tapt contacts as Dynamics leads or contacts

Elon Datt avatar
Written by Elon Datt
Updated over 7 months ago

In this document, we will provide a step by step walkthrough of how to setup our direct integration with Dynamics! This integration will allow anyone on your team to instantly sync the leads they collect via Tapt to your team's Dynamics 365 account.

This integration will automatically connect to the fields below, with no additional configurations needed:

  • First name = firstname

  • Last name = lastname

  • Email = emailaddress1

  • Title = jobtitle

  • Phone number = telephone1

  • Company = Company

  • Owner = The person who collected the contact


Connecting your Salesforce Account

  1. First, from the home page, click into the Integrations tab. Then find the section for Dynamics and click ‘Configure.’


  2. Next, you will see a Dynamics popup as shown below. Click on "Connect" in the top right of the popup.


  3. Select and configure your integration. Choose to create either Dynamics contacts or leads when a contact is generated using Tapt. You can also decide whether to update existing contacts in your Dynamics account.


  4. You will see that the button in the top right of the popup now shows "Connected". Great job!

Congratulations! 🎉

You made it. We know this was a lot to digest so if you have any questions that aren't addressed in our help center please email us at support@tapt.io.

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