We understand that circumstances may change, and you may find yourself needing to request a refund for an order you placed through Officeworks. Rest assured, we're here to guide you through the process.

Follow these simple steps to initiate a refund for your Officeworks order:

Before you reach out to Officeworks to request a refund, make sure you have your order receipt on hand. This document contains essential information about your purchase, including order details, date of purchase, and payment information. Having your order receipt ready will help expedite the refund process.

To initiate the refund process, you'll need to get in touch with Officeworks' customer service team. You can reach them through their official contact channels, such as phone, email, or live chat. Be sure to provide them with your order receipt and explain the reason for your refund request.

Officeworks' customer service team will guide you through their specific refund procedure. They may require additional information to verify your order and process the refund. This could include details such as your contact information, order number, and reason for the refund.

After you've provided the necessary information and completed Officeworks' refund procedure, you'll need to wait for their confirmation. They will communicate the status of your refund request, including whether it has been approved and the expected timeline for the refund to be processed.

If you have any questions or encounter any challenges during the refund process, don't hesitate to reach out to Officeworks' customer service team for assistance. They are dedicated to providing support and ensuring a smooth resolution to your refund request.

Please note that the refund process is managed by Officeworks, and Tapt is here to assist and guide you through the steps.