In our previous guide, we discussed how to set up your account after placing your first order. Now, let’s talk about setting up your card’s design to make it truly yours. Follow these steps for a seamless customisation experience:
How to Customise Your Tapt Card
Log In to the Tapt Dashboard
New Customers: After creating your account via the order confirmation email, use the link provided to log in.
Existing Customers: Log in with your details.
Navigate to the Design Tab
On the left-hand navigation bar, find the dropdown labelled Orders. Click on it and select the Design tab.
Here, you’ll see details about your orders (Order Number, Date Placed, Products, and Status) and the option to action the order using the Design Now button.
Launch the Card Customiser
Click Design Now to access the Customiser tool.
Choose Your Design Method
Depending on whether you have a design ready or want to create one from scratch, you have two options:
4A. Uploading a Design
If you have an existing design or want your graphic design team to create one, download our design template (available in the Customiser). Then, choose the Upload Design option in the upper right corner under your Order Number.
Important Note: When uploading your design file, please ensure to:
Upload one file with separate pages/artboards per person (including any contact details).
Stay within the maximum file size of 8MB (.svg, .eps, .ai, .indd, or .pdf only).
The Design Upload option can only receive one file, so make sure to have each card on a separate page. You can download the .PDF or .AI template file through the portal to start designing your card with your graphics team.
4B. Creating Your Design
If you don’t have an existing design, explore our multiple card template options. The first template, labelled Upload Your Own Design, provides another way to upload your own design rather than designing it using the Customiser. The remaining templates are for creating your own design on the platform.
To design from scratch, select one of the other four templates, then click Continue in the lower right corner.
Customise Your Card
If you chose the create your design using the Customiser, use the tool to:
Choose the information to be printed on the card.
Upload your logo.
Select card and font colours.
Pick a font style for your card.
Once you’re happy with your design, click Continue.
Finalise & Submit Your Design
On the next page, enter the details to be printed on the cards. These details will also initialise your profiles.
Review everything, then click Submit for Print.
Tapt Black Cards
If you purchased a Tapt Black Card, the design process is similar, except that once you boot into the Customiser, you will be directed to the section where you can provide information for the two fields printed on your card (Name and Phone Number). Enter these, and submit the card for print.
What Happens Next?
Your card design and details will be sent to our design team to prepare a proof for your review.
Once the proof is ready, you’ll find it in Orders > Design, where you can select Review Proof. From there, you can request design changes or approve the proof for printing.
After approval, our team typically prints and dispatches your order the following day.
Pro Tips for Customising Your Card
Reuse Final Proofs: For future orders, use your previous final proofs as templates to maintain a consistent design. Just update the printed fields, and we’ll handle the rest.
Save Your Progress: Can’t finish designing in one go? Click Share or Save in the lower right corner and select Copy Link. Save the link to resume later.
Download Your Design: Use the Share or Save option to download your design as a PDF.
Multiple Designs for One Order: Each order supports one design, but here’s how to handle multiple designs:
Create your first design using the Customiser.
Download it as a PDF.
Update the design for the next card and repeat.
Email all PDFs to support@tapt.io with your order number. Our Support team will provide a spreadsheet and manually process the designs for you.
Need Help?
If you have any questions or need support, don’t hesitate to reach out to our friendly support team. We’re here to make sure your Tapt Card looks amazing and perfectly represents your brand!