At Tapt, we’ve got your back! Whether you have questions, need a hand, or just want to chat about how to make the most of your Tapt experience, our friendly support team is here to help. Here’s how you can reach us:
📧 Email Us
Got a query? Shoot us an email at support@tapt.io. Give us a quick rundown of what’s going on, and we’ll get back to you pronto with a solution.
🔗 Explore the Knowledge Base
Prefer to DIY? Check out our Knowledge Base for helpful articles and step-by-step guides. It’s packed with answers to common questions and tips to get you sorted fast.
🔐 Chat With Us Live
Need real-time help? Our live chat is the fastest way to get in touch. Look for the chat icon at the bottom right corner of our website. One of our support champs will jump in to assist you straight away.
🖊️ Reach Out on Social Media
We’re all about staying connected. Slide into our DMs on Instagram, Facebook, or LinkedIn with your questions or feedback. We’d love to hear from you!
Helpful Tips for Faster Support
When reaching out, be sure to include:
A clear description of your issue or question.
Any relevant details, like error messages or account info.
Whether your request is urgent (we’ll prioritise it if so!).
When Can You Expect a Reply?
Our support team is on deck during regular business hours and works hard to respond quickly. For urgent issues, let us know, and we’ll do our best to bump your request to the top of the queue.
We’re here to make your Tapt experience smooth, fun, and stress-free. Don’t hesitate to reach out—we’re always happy to help!