Clearing and deleting a profile have different outcomes. Clear a profile when you want to reuse its connected physical product for another person. Delete a profile when the product should no longer be usable.
Compare the two actions
Action | Use it when | What happens |
Clear profile | You are giving the same product to a new profile holder. | The previous profile is archived. A new blank profile is created and stays linked to the physical product. |
Delete profile | You no longer need the profile or should prevent the connected product from being used. | The profile is permanently removed and the connected product is no longer usable through that profile. |
Clear a profile to reuse its product
Sign in to the Tapt Dashboard.
Open the profile you want to clear.
Select Edit.
Select Clear Profile.
Enter the new profile holder's details and save the new profile.
The new profile is linked to the same physical product. Check the printed details on the product before reissuing it to another person.
Delete a profile
Important: Deleting a profile is irreversible. Confirm that you do not need to reuse its connected product before you continue.
Sign in to the Tapt Dashboard.
Open the profile you want to remove.
Select Edit.
Scroll to the bottom of the profile.
Select Delete and complete the confirmation.