If your physical Tapt product doesn't have personal information printed on it, you can easily reassign it to another employee whenever your team changes.
Whether you're replacing a departing team member or assigning a card to someone who already has a Tapt Profile, the process only takes a few clicks.
Reassign a Product to a New Employee
If the new employee doesn't already have a Tapt Profile, you'll first clear the existing profile connected to the product. This creates a brand new profile while keeping the physical product linked and ready to use.
To reassign a product to a new employee:
Log in to your Tapt Dashboard.
Open the profile you want to reassign.
Click Edit.
Scroll to the bottom of the page and select Clear Profile.
A new, blank profile will be created automatically.
Enter the new employee's details and save your changes.
What happens when you clear a profile?
The previous profile is archived and permanently removed from view in the Dashboard.
A new profile is created and automatically linked to the same physical product.
Your analytics and contact insights remain available in your Dashboard.
The new employee starts with a clean profile, ready to personalise.
Reassign a Product to an Existing Employee
If the employee already has a Tapt Profile, and you have a spare card you'd like to connect it to (either from a deleted profile or just any extra) - you can simply assign the product to their existing profile.
To reassign a product to an existing profile:
Log in to your Tapt Dashboard.
Navigate to Products.
Find the product you want to reassign.
Under the Allocation column, click Reassign.
Select the employee's existing profile.
Tick the checkbox next to their profile.
Click Assign to Product.
The product will now be linked to the selected profile and is ready to use.
Need a Hand?
If you're not sure which reassignment option is right for your situation, we're here to help. Reach out to the Tapt Support team anytime, and we'll be happy to guide you through the process.