You can connect to the Tapt App using the email on your profile, or start the connection process by scanning or tapping your Tapt product. You don't need to have a physical card with you to use email sign-in.
Download the app
Use the download link in your administrator's invitation, or install Tapt from the store for your phone:
Have access to the email address recorded on your Tapt profile. For a team profile, ask your administrator to confirm that address if you're unsure.
Connect using your email
Open the Tapt App.
If asked whether you have a Tapt product with you, select No to use email sign-in.
Enter the email associated with your profile.
Select Continue via Email.
Enter the verification code sent to that inbox.
If several profiles appear, select the one you want to use.
Check the name, organisation and profile details before sharing.
Connect using a Tapt product
Open the Tapt App and select Yes when asked whether you have a product with you.
Choose the QR scanning or near-field communication (NFC) method.
Scan the product's QR code or hold the product near your phone's NFC reading area.
Follow the remaining connection prompts.
If the product opens an activation screen, complete the product activation process first. Connecting to the app and activating a new product are different tasks.
If you cannot sign in
Check the email spelling and spam folder. Ask your administrator to confirm that the email belongs to the intended profile.
If the profile still isn't available, contact Tapt Support with your organisation, sign-in email, phone model and the error shown. Do not send the verification code.