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How to Order Replacement Products

Written by Elon Datt

Did you lose, damage, or just need to fresh your Tapt card? No worries! Ordering a replacement is quick and easy. Follow these simple steps to get back to networking in no time.


Ordering a Single Replacement Card

  1. Log in to your Tapt account.

  2. Go to the 'Products' tab on the left-hand toolbar.

  3. Find the profile you need a new card for and click 'Order Replacement.'

  4. Review your details and complete your order.


Ordering Multiple Replacement Cards

  1. Log in to your Tapt account.

  2. Go to the 'Products' tab.

  3. Select the profiles you want to reorder cards for by ticking the checkboxes.

  4. Click 'Order Replacements' in the lower right pop up and finalise your order.


Before You Order Replacement Cards

Before placing your replacement order, take a moment to make sure your profile details are up to date. Your replacement card will be printed using the information currently stored on the linked profile.

Before ordering, we recommend that you:

  • Review your profile details, including names, job titles, phone numbers and any other information that appears on the card.

  • Make any required updates before placing your order as this allows for a smoother order process, and less issues once proofing begins.

Replacement cards are automatically produced using the approved design from your most recent card order, so there's no option to submit a new design or proof at this stage.

However, if you'd like your replacement cards to use a completely new design, please contact Tapt Support before placing your order. Our team can help organise a new design and guide you through the process.

Important: Review Your Proof! Before printing, we’ll send you a proof to review and approve. This ensures everything looks just right before your new cards are printed.


Need a Hand?

We’re here for you! Reach out to our support team anytime.

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