Products, activation and troubleshooting
Activate products and resolve tap, QR and stand issues.
By Elon1 author10 articles
- Activate a product and find its activation codeCheck whether a Tapt product needs activation, find the code for Dashboard activation and connect the product to the intended profile.
- Link, unlink or move a product between profilesConnect an available Tapt product to a profile, move it to another active profile or stop a product from opening a profile.
- Fix a Tapt card that does not respond to NFCCheck the receiving phone, tapping position and card to identify why an NFC tap is not being detected.
- Fix a QR code that is blank, outdated or returns a 404Test the QR code, its linked destination and the receiving phone to find the correct fix.
- Compatible phones and where to tap each deviceCheck whether a phone supports NFC and find the usual reading area for iPhone and Android devices.
- What to do with a lost, stolen or damaged cardProtect the linked profile, test a damaged card and order the appropriate replacement.
- Change the Google Review business, location or URLRequest a destination change when a Google Review Stand opens the wrong business, location or review page.
- Fix a stand that is blank or only works by QRCheck the phone, NFC chip and linked destination when a Tapt Stand does not respond or opens a blank page.
- Tapt Stand profile limits and supported setupsUnderstand the destination each stand type opens and choose the right setup for a shared location.
- Activate a Tapt Stand or Google Review productConnect a Tapt Stand to a digital profile or set a Google Review Stand to open the intended review destination.